What to require from trucking dispatch software

  • Fast load entry, assignment and status visibility
  • Driver communication and mobile document capture
  • Rate confirmations, BOLs, PODs and document workflow
  • Customer, lane and equipment context at dispatch
  • Billing, settlements or clean accounting handoff
  • ELD, tracking, load-board and accounting integrations

Current FleetSift research candidates

The platforms below all participate in the carrier/TMS buying problem, but they target different fleet sizes and levels of operational complexity. The list is not a ranking.

Small carrier or heavier TMS?

Smaller fleets often benefit from a lighter implementation and clear dispatch-to-billing workflow. Growing and enterprise operations can justify deeper accounting, brokerage, integrations, automation and multi-division controls. Buying too much complexity too early can create implementation cost without improving dispatch.

Questions to take into the demo

  1. How many clicks does it take to create, assign and update a normal load?
  2. What does the driver see, and how are PODs and other documents returned to the office?
  3. Which ELDs, load boards, fuel cards and accounting systems integrate without custom work?
  4. How does pricing change with trucks, users, loads or additional modules?
  5. What implementation, data migration, training and contract terms sit outside the subscription price?